Privacy Policy

Krakatauwear will protect the privacy of its users at all times and will ensure that any personal details we receive will be treated with confidence and safety. We will only use your personal details to process your order as quickly and correctly as possible. When you register on our website, fill in a contact form or contact us by email, we will only store this information for as long as it is necessary, depending on the nature of your queries or requirements.

We will not use your personal details for any other purposes unless we have received your approval. Krakatauwear will not sell your personal details to third parties with the exception of parties involved in the process or your order.

Krakatauwear will use the collected personal details for the following purposes:

  • We will use your name, email address, delivery address and payment information to process your order and to keep you informed about your order status.
  • With your permission we will register your personal details, your order history and any other details with regard to our services in order to make shopping on the Krakatauwear website as convenient and easy as possible. This will enable us to personalize our website.
  • We will use your email address to inform you about new developments, special offers and discounts. If you no longer wish to receive these emails, you can unsubscribe at the bottom of our emails.
  • When you place an order, your personal details will be registered by us. You will only need to enter your username and password, so you won’t need to enter your name, address, phone number, email address, delivery address and payment information with any new order.

By creating an account you give us the permission to use your personal details for the purposes mentioned above.

You can send us a request to delete all your personal details from our system. We can only honour such a request as long as we do not need this information for deliveries.


Registered users of our website can access their personal details by logging in at account.

Krakatauwear will not sell your personal details to third parties with the exception of those parties involved in the process of your order. Our employees and third parties involved are under the obligation to respect your personal details.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (”EEA”), in this case we will provide appropriate safeguards in relation to the transfer. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things and the provision of support services. In all cases where We or our suppliers or sub-contractors store information outside the EU We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and that the contracts we have with such parties embodies Model Clauses or is engaged in under Privacy Shield.

We will store data that is related to you and any services or goods you may have purchased from us for a maximum of 12 months, prior to this time limit will will seek permission to use and store the data for a further 12 months. If you do not give repeated permission your data will be deleted from our systems.


Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access and any data we store about you will be encrypted at rest.


Should we send you information and you no longer wish to be contacted please contact us by email If you are registered user, you can use GDPR tools in the your account settings.


Cookies are a small pieces of data which are stored by your web browser on your computer. Krakatauwear uses these cookies to recognize you at your next visit to the website. Cookies enable us to gather information about the use of our services and to improve and adjust them according to customer demand. Our cookies give information with regard to personal identification. You can adjust the settings of your browser in case you do not wish to accept cookies while you shop on the Krakatauwear website. This can, however, limit the functionality and user friendliness of the website.

Through the Krakatauwear website your web browser will store cookies placed by the company Google as part of the Google Analytics – service. Krakatauwear uses this service to monitor and receive information about how the website is used by our customers. Google may share this information with third parties when these parties act on behalf of Google, or when it is legally required to do so. This is beyond the control of Krakatauwear.

Google Analytics

Krakatauwear uses the services of Google Analytics to monitor and receive information about how the Krakatauwear website is used by its customers and the effectiveness of our Google Adwords – adverts on the Google search pages. This information, including your computer’s IP-address, will be registered by Google on their servers in the United States. Please read the Google privacy policy and the Google Analytics privacy policy for more information.

Google uses this information to monitor how our website is being used, to report this to Krakatauwear and to provide Google advertisers with information on the effectiveness of their campaigns. Google may share this information with third parties when these parties act on behalf of Google, or when it is legally required to do so. This is beyond the control of Krakatauwear. Google is not allowed to use the analytics information for other Google services.


All rights reserved. Copyright © 2017 Krakatau BV

Questions or complaints

If you have any questions regarding our privacy policy, please contact us by email: Our customer service will assist you in any way required, if you need information on or wish to change your personal information. If Krakatauwear needs to change its privacy policy for whatever reason, you will find the latest version on this website.

Suggestions and reviews

Information about the use of our website and the feedback we receive from our customers will help us to further develop and improve our website. Reviews can include your name or other personal information or they can be sent in anonymously. We are eager to receive our customers’ reviews, however, we reserve the right to refrain from publication.

Changes in the privacy statement

Krakatauwear reserves the right to change the content of its privacy statement. All changes will be published on this website.

Last updated: 23 May 2018

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